We are focused on delivering the right benefits that you can afford to give, while your business enjoys the security of cost certainty.
Grandeur Group Benefits is a third party administrator for Health and Dental and associated benefits. We work with you to create seamless interactions between your employees and your plan. Grandeur is focused on delivering the right benefits for our members that you can afford to give, while your business enjoys the security of cost certainty
WHAT’S IMPORTANT TO YOU As a business executive, you know your employees are critical to the success of your business. Likewise, an individuals’ health and that of their family’s is one of the critical factors to an employee being a great contributor to your business. Health and Dental benefits are an outstanding way to show your employees that you care. In providing benefits, you also need to do so with cost in mind and a level of service that aligns with your plans. We have the answer. Whether you pay 100% or Employees Co-share, having a sense of cost certainty from Grandeur eliminates the challenges of rate changes every year that can result in increased cost for the same benefits, or loss of benefits to maintain cost. Grandeur’s programs make benefits easy for everyone. Grandeur Group Benefits’ Value Proposition is built on revolutionizing benefit coverage in Canada by providing flexible programs with cost certainty and our S.M.A.R.T. inspired benefits program.
As a Third Party Administrator (TPA), we act on your behalf and select products from a wide range of providers. Our value proposition is based on the ability to customize your basket of benefits and tailor your plan to provide you with what is required. We also work with licensed insurance brokers who can arrange insurance plans to suit your needs. In addition to being able to choose your benefits, we can consolidate all of your billing into one invoice, coordinate all the plans offerings through our office and simplify your administration for on-boarding, employee changes and termination. As a TPA, we pride ourselves in managing your claims to ensure payment, proper application of your benefits and most importantly, to protect your plan from fraudulent claims to shield your plan from cost penalties. Our staff act as your hands-on support team to adjudicate, administrate and coordinate your benefit programs.
I would like to compliment one of your Client Services Specialists, Shivani Vats, for the excellent service she provided me last week. I had problems registering for eProfile and I also had some queries about my benefits and rejected claims. Ms. Vats answered my queries very patiently and also promptly contacted Claimsecure and made sure that they contacted me to resolve the registering issue. What impressed me the most was her taking the trouble the next day to find out if Claimsecure had helped me to log in and if I needed any further assistance.
Ms. Vat’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Undoubtedly, staff like Shivani is an asset to your team.- Susan Ninan
I appreciate the outstanding customer service I have received during my last applications. Your staff was very attentive and helpful. The employee I have interacted with, Mrs. Ashley Abaya was very knowledgeable about the claiming procedures and requirements and seems genuinely interested in helping me with the claims rather than just take it formally. Because of her effort and personal involvement I was able to overcome problems.
I am very satisfied with the provided service and I would recommend your company to others. Please, let Mrs. Ashley Abaya, as well as other employees as the customer service department, know that their effort did not go unnoticed. You have put together a great team that makes customers feel respected and valued. I look forward to working with your company in the future.- Vadim S
This is Reena Patel; hereby want to appreciate and thank Mrs Shivani a lot as she has taken extra steps to deliver true customer service.
She has provided the excellent service regarding my insurance claim. I truly am so obliged and wish her good luck.- Reena Patel
Simply fill out our contact form and one of our Grandeur Client Care representatives will contact you personally.